Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to process some data or others. In general, said data will be, depending on the case, the following:
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.
Please note that if you choose not to provide us with such data, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.
Depending on how you interact with our website, we will process your personal data for the following purposes:
We only process personal data that is strictly necessary to manage or resolve your request or request.
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to make improvements to it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.
The legal basis that allows us to process your personal data also depends on the purpose for which we process it, in this way we will find different legal bases based on the following purposes:
The legal basis for the processing of your data is informed consent to respond to queries raised through the website, which implies acceptance of these conditions by the interested party.
User consent for the implementation of cookies.
Information request.
We will process your data for as long as necessary to respond to your request or request and thereafter for 1 year.
To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties who provide us with support in the services we offer and which we detail below:
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You can exercise them at no cost by sending us an email to our address. queries@, simply telling us the reason for your request and the right you want to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Ask us for access to the data we have about you.
Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and you agree to notify us of any changes or modifications thereof.
Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need it. If you have provided us with your consent to process your data for any purpose, you also have the right to withdraw your consent at any time.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency. https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
We may modify the information contained in this Privacy Policy from time to time as we deem appropriate. If we do so, we will notify you in different ways through the Platform, or we will even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality.
We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our Cookies policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.
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